Connect With Your 24-hour Monitoring Specialists
The moment your home alarm system in Bloomington goes off, your 24-hour monitoring professionals will spring to action. Their first move is to validate your alarm, and that includes communicating with you. The guideline they abide by is based on the kind of emergency. For example, if the emergency is is for medical reasons, a single attempt will be made to get in touch with you before assistance is dispatched. If you have a break-in - the most typical kind of alarm - a monitoring specialist will abide by these procedures to reach out to you:
- An attempt will be made to reach you using the touchscreen interface. You will generally be asked for a passcode.
- If that effort doesn’t get a response, a call is made to your main contact number.
- A secondary number or your primary contact person is attempted next.
- If there is still no answer, local law enforcement officers are deployed.
- Your monitoring professionals will try to reach you again after emergency personnel are contacted.
If you're not in a situation where you can converse with monitoring staff, don’t fret. Support will still be sent even when you're not able to substantiate the emergency.
Get protection for any emergency with a Vivint home alarm system in Bloomington
Be prepared for any situation with a contemporary home alarm system in Bloomington from Vivint. Call (309) 332-1140 to begin the customization of your home’s protection today.