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What should you do when your Bloomington home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your loved ones – against the various risks you could experience, like theft, fire, and flooding. Despite the fact that your home may be prepared, that doesn’t mean you are. Do you understand what to do if your Bloomington home alarm system goes off? The sound of an alarm can be startling, disorienting, and may incite panic. Your best option is to stay calm and abide by these simple tips.

Steps to Take If Your Home Alarm System In Bloomington Goes Off

You don’t want to be in this dilemma, but it’s also the reason why you put in a home alarm system originally. You’re awakened from a deep sleep with the telltale blasting of an alarm after a home security component has been activated. What are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is racing. But staying calm is the best way to evaluate what is happening. Avoid the impulse of trying to handle the emergency on your own instead permit your monitoring agents and first responders to carry out their job.
  2. Take care of your loved ones. Your main focus should be your loved ones and getting them out of harm’s way. In the event of a break-in, this might mean moving to an appointed safe zone as far away from entrances as possible. The trespasser was in all likelihood already frightened away by the alarm, but it’s always smart to take extra precaution. If there’s fumes or flames, please vacate your house immediately.
  3. Remember your phone. The vast majority of people keep their phones with them constantly these days, but you might forget to take it during an emergency. Try to remember it. You’ll have the chance to stay in touch with your monitoring professionals and get alerts through your home security app.

Connect With Your 24-hour Monitoring Specialists

The moment your home alarm system in Bloomington goes off, your 24-hour monitoring professionals will spring to action. Their first move is to validate your alarm, and that includes communicating with you. The guideline they abide by is based on the kind of emergency. For example, if the emergency is is for medical reasons, a single attempt will be made to get in touch with you before assistance is dispatched. If you have a break-in - the most typical kind of alarm - a monitoring specialist will abide by these procedures to reach out to you:

  • An attempt will be made to reach you using the touchscreen interface. You will generally be asked for a passcode.
  • If that effort doesn’t get a response, a call is made to your main contact number.
  • A secondary number or your primary contact person is attempted next.
  • If there is still no answer, local law enforcement officers are deployed.
  • Your monitoring professionals will try to reach you again after emergency personnel are contacted.

If you're not in a situation where you can converse with monitoring staff, don’t fret. Support will still be sent even when you're not able to substantiate the emergency.

Get protection for any emergency with a Vivint home alarm system in Bloomington

Be prepared for any situation with a contemporary home alarm system in Bloomington from Vivint. Call (309) 332-1140 to begin the customization of your home’s protection today.